How can we help?
Payment didn't arrive, a generation failed, or you can't sign in? Write to us and we'll sort it out.
- Telegram@yesaiadminThe fastest way to reach us.
- Telegram channelt.me/yesaiuzNews, new models and outage notices.
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Frequent questions
I paid, but the credits did not arrive
Most payments are confirmed within a minute. If the payment system could not notify us, we re-check every payment automatically every few minutes. Opening the order page also checks it. If nothing has arrived after 10 minutes, send us the order number with the form.
A generation failed. Did I lose my credits?
No. Credits for a failed generation are returned automatically. You can see every charge and refund in Account → Billing.
Why should I confirm my phone number?
A confirmed number verifies your account and lets our Telegram bot send you news and alerts. Open Account and press Connect next to Telegram.
How do I buy credits?
Open Pricing, choose a plan or a credit pack and pay with Click, Payme or Tezcheck. Credits are added to your balance automatically.